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  • What is the most important thing to consider when choosing a car shipping company?
    Choosing the right car shipping company is crucial because they can handle the logistics and ensure a smooth process for you.
  • What information should you ask for when researching a car shipping company?
    When researching a car shipping company, you should ask for their name, address, licensing info (MC number and USDOT number), and links to reviews.
  • How can you verify the licenses and registrations of a car shipping company?
    You can verify a car shipping company's licenses and registration by using their USDOT number or MC number on the FMCSA website.
  • Why is it important to check a car shipping company's licenses?
    Checking licenses is vital because it ensures the company complies with regulations and is a legitimate operator.
  • Where can you check the reviews of a car shipping company?
    You can check the reviews of a car shipping company on Google, TrustPilot, and Transport Reviews.
  • Why is it crucial to gather information about a car shipping company before hiring them?
    Gathering information about a car shipping company is essential to determine its trustworthiness and professionalism.
  • What is the significance of recent reviews when evaluating a car shipping company?
    Recent reviews are important because they reflect the company's current performance and reliability.
  • What is the USDOT, and how is it related to car shipping companies?
    USDOT stands for the U.S. Department of Transportation, which regulates transportation companies in the U.S.
  • Can you provide a link to check a car shipping company's license and registration?
    You can check a car shipping company's license and registration on the following link https://safer.fmcsa.dot.gov/CompanySnapshot.aspx .
  • How can you ensure that you're dealing with a reliable and trustworthy car shipping company?
    To ensure you're dealing with a reliable company, gather information, check reviews, and verify licenses.
  • What should you do to prepare your vehicle for shipment?
    You should prepare your vehicle for shipment by following specific guidelines to ensure a safe and smooth process.
  • Why is it important to remove loose parts from your vehicle before shipping it?
    Removing loose parts prevents damage during transportation, especially on open car haulers.
  • What is the recommended gas tank level for shipping a vehicle?
    It's recommended to have less than a ¼ tank of gas for weight regulation during transportation.
  • Why should you disconnect the alarm system before your vehicle is picked up for shipping?
    Disconnecting the alarm system or providing the remote helps prevent complications during shipping.
  • What items are prohibited from being shipped inside a vehicle?
    Firearms, ammunition, and other dangerous objects are prohibited from being shipped inside a vehicle.
  • What should you do with toll devices before shipping your vehicle?
    Remove pre-paid toll devices to avoid unintended toll charges during transit.
  • How should you handle personal items inside your vehicle during shipment?
    Pack only light and soft personal items inside the trunk, and do not over-pack.
  • Is it advisable to leave important paperwork or valuable items in the vehicle during shipping?
    Important documents and valuable items should not be left in the vehicle during shipping.
  • What keys should you provide to the carrier when shipping your vehicle?
    Provide keys to the ignition, trunk, gas cap, and any locked compartments to the carrier.
  • Why is it essential to document the condition of your vehicle at pick-up?
    Documenting the condition of your vehicle at pick-up is essential for insurance purposes.
  • What is a Bill of Lading, and why is it important during the shipping process?
    A Bill of Lading is a vehicle condition report used to document the vehicle's state at pick-up and is crucial for insurance claims.
  • How should you handle the delivery inspection of your vehicle?
    During the delivery inspection, both the carrier and the Delivery Contact Person check for any new damages.
  • What should you do if your vehicle is damaged during shipping?
    If your vehicle is damaged during shipping, you'll need to follow a process to make a claim with the carrier's insurance.
  • What documents and evidence do you need to make a claim for a damaged vehicle?
    To make a claim, you'll need a signed Bill of Lading, pictures of the vehicle from pick-up, and a Dispatch Sheet.
  • What services do car shipping companies offer, and how do they work?
    Car shipping companies offer services to transport vehicles from one location to another, ensuring their safety and security.
  • What are the initial stages of getting a vehicle transported?
    The initial stages of vehicle transportation involve selecting a carrier type and a trustworthy auto transport company.
  • What are the two primary shipping methods for vehicles?
    There are two primary shipping methods: open car hauling and enclosed car hauling.
  • When is open car hauling a cost-effective option for shipping a vehicle?
    Open car hauling is cost-effective for most vehicles and is recommended for cost-conscious customers.
  • What types of vehicles are suitable for enclosed car hauling?
    Enclosed car hauling is suitable for high-value vehicles to protect them from potential damage.
  • What factors can influence the delivery time for a shipped vehicle?
    Delivery times can vary, but car shipping companies typically cover approximately 500 miles per day.
  • What options do you have if you can't be present at the delivery location?
    You can nominate a trusted individual to receive the vehicle on your behalf if you can't be present at the delivery location.
  • What are the three main steps involved in shipping a vehicle?
    The three main steps in shipping a vehicle are requesting a quote, arranging transportation, and receiving your vehicle at the destination.
  • What information do you need to provide to request a quote for shipping your vehicle?
    To request a quote, please provide the relevant information, you can find it on our website on the main page.
  • What is a pick-up window, and why is it important?
    A pick-up window is the time frame during which the carrier will pick up your vehicle.
  • How can you prepare for the pick-up of your vehicle?
    Prepare for pick-up by following a checklist provided by the car shipping company.
  • How will you be notified of the driver's arrival for pick-up?
    You will be notified in advance when the driver is arriving to pick up your vehicle.
  • How does the delivery process work, and what should you expect?
    The delivery process involves inspecting the vehicle's condition and comparing it to the Bill of Lading from pick-up.
  • What should you do if you're unfamiliar with the car shipping process?
    If you're unfamiliar with the car shipping process, rely on experienced agents to guide you.
  • Who serves as your primary contact during the car shipping process?
    Experienced agents serve as your primary contacts throughout the car shipping process.
  • What is the purpose of a car shipping checklist?
    A car shipping checklist helps you prepare your vehicle and navigate each phase of the shipping journey.

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Wilmington, DE 19801, USA

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9 AM- 5 PM EST

Need assistance or have inquiries?

Contact us at +1 (302) 772-4448. Alternatively, complete the request form, and our support team will promptly get in touch with you.

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